Real Estate Professional Matchmaking System
This page answers common questions about how the Real Estate Professional Matchmaking System works for both users and professionals on Deal Connect.
General Questions
What is the Real Estate Professional Matchmaking System?
It is a system that connects users with real estate professionals directly from a property search. Instead of submitting forms or receiving cold calls, users browse professionals tied to a specific property and choose who they want to work with.
Is this a lead generation platform?
No. This is not lead generation or advertising.
It is a matchmaking system built around real property, real intent, and community choice.
Does Deal Connect use in-app messaging?
No. Deal Connect does not provide in-app messaging between users and professionals.
When a connection is accepted, contact information is shared so communication can happen directly by phone, text, or email.
FAQs for Users (Homeowners, Buyers, Investors, Property Managers)
How do I find professionals on Deal Connect?
All professional discovery starts with a property search.
Once you open a property, you’ll see professionals who work in that area and service category.
Do I have to submit a service request?
No.
You browse professionals first. A service request only happens after you select a professional to connect with.
Will professionals contact me automatically?
No.
No one can contact you until you choose a professional and request a connection.
How do I choose the right professional?
You can compare profiles based on:
- Services offered
- Coverage areas
- About Us information
- Verification status (optional)
- Reviews and reputation indicators (Google Reviews and Deal Connect reviews)
You decide who to work with and when.
What does “verified” mean?
Verification is optional and chosen by the professional.
A verified professional has paid a $99 verification fee and completed additional checks.
Verification is an added trust signal, not a requirement.
What happens after I select a professional?
Once you request a connection:
- The professional is notified
- They will reach out when they have availability
- Contact happens directly outside the app
Does it cost users anything to connect with professionals?
No.
There is no cost for users to browse or connect with professionals.
FAQs for Professionals
How do users find me?
Users discover you when:
- They search for a property in your coverage area
- Your service category matches their need
Your visibility depends on your Pro Rank.
What is Pro Rank?
Pro Rank determines how visible your profile is in property searches.
Factors that impact Pro Rank include:
- Profile completion
- Verification status
- Auto-Lead enabled or disabled
- Bid amount
- Monthly budget
- Location coverage
- Service category relevance
Optimizing your profile improves your ranking.
Is verification required?
No.
Verification is optional and costs $99.
Verified profiles may receive higher trust and stronger conversion, but all professionals can appear in results.
How do I get charged for connections?
When Auto-Lead is ON (Autopay):
- Connections are accepted automatically
- You set a bid amount and monthly budget
- You are charged once per week for all leads, or when your monthly budget is reached—whichever comes first
- Auto-Lead gives you access to up to 3 cities instead of 1
When Auto-Lead is OFF (Pay-As-You-Go):
- You receive a connection showing interest only
- No contact information is shared initially
- You pay $10 per lead to unlock contact details
- You choose which connections to accept
What is Auto-Lead?
Auto-Lead is an optional autopay feature that:
- Automatically accepts connections
- Uses your bid amount to compete for visibility
- Caps spend with a monthly budget
- Expands your reach to 3 cities
It’s designed for professionals who want hands-off growth.
When do I receive contact information?
You receive contact information:
- Automatically when Auto-Lead is ON, or
- After paying the $10 per lead when Auto-Lead is OFF
Deal Connect does not hold or manage conversations.
Are leads shared with multiple professionals?
Users choose one professional at a time.
You are not competing in a call race or shared lead blast.
Support & Help
Where can I get help?
- Visit the Help Center inside the Deal Connect app
- Email [email protected]
- Use in-app support for account, billing, or setup questions
Final Note
The Real Estate Professional Matchmaking System is built on trust, intent, and transparency.
Users stay in control.
Professionals pay only for real interest.
Connections happen when both sides are ready.
This is not lead generation.
This is community-driven real estate matchmaking.